Health & Wellness

Modern healthcare runs on trust—and timely communication.

The healthcare industry is in a critical phase of modernization, driven by the imperative for enhanced patient engagement and simplified communication. While data security and integration with legacy systems are ongoing concerns, AI and cloud-based solutions are proactively addressing these challenges. CPaaS is proving essential for supporting telemedicine services, delivering emergency alerts, streamlining administrative workflows, and providing data-driven insights, fostering enhanced patient communication and ultimately improving efficiency and patient satisfaction.

Patient-first communication, with security at its core.

Strengthen patient trust with secure, intelligent, and responsive engagement.

  1. 1 Secure patient conversations with end-to-end encrypted communication.
  2. 2 Deliver personalized care with AI-driven health recommendations.
  3. 3 Reduce admin load by automating key patient workflows.

Smart messaging, healthier outcomes.

Find out how enterprises elevate customer conversations and optimize messaging with OneXtel’s solutions.

Appointment management

Automate bookings, reminders, and reschedules across channels.

Telemedicine support

Enable secure video and audio consultations for remote care.

Digital prescriptions

Send reports, results, and e-prescriptions securely via WhatsApp.

Emergency alerts

Share urgent updates on availability and critical care events.

Patient follow-ups

Remind patients about meds and post-treatment check-ins automatically.

Billing & insurance

Streamline claims, payment tracking, and e-receipt distribution.

Trusted by industry leaders. Built for scale.

The most innovative brands rely on OneXtel for mission-critical communication.

Not all CPaaS platforms are built the same.

OneXtel delivers rich, interactive messaging with carrier-grade reliability, AI-powered automation, and enterprise-grade security—so every conversation drives results.

Robust API Integration

Secure, flexible APIs connect seamlessly with your existing business systems.

Certified platform security

ISO-certified platform with RBAC and audit trails for data protection.

Unified dashboard

Manage diverse communication channels easily with a single, integrated dashboard interface.

Scalable & reliable platform

99.99% uptime with secure, high availability infrastructure architecture.

AI-powered automation tools

Use NLP and chatbots to automate and streamline interactions.

Powerful campaign management

Run personalized campaigns and access detailed, real-time performance reports.

Real success, real impact.

Fast, secure, and scalable communication trusted by businesses worldwide.

Vishal Saksena

Product Manager, Credgenics

Vishal

Currently, SMS and Flows are functioning well, and all our requirements have been promptly addressed. We are satisfied with the overall service.

OneXtel

Vishal, we’re thrilled to hear this! 🚀 Your satisfaction is our priority. Let’s keep raising the bar together!

Adil Khan

Senior Manager Customer Success,
DMI Finance

Adil Khan

Our experience with OneXtel has been highly positive. The services are reliable, scalable, and have streamlined our communication processes, improving efficiency and reducing costs. The support team is responsive, ensuring a smooth experience.

OneXtel

Adil, your kind words mean the world to us! 💼 Let’s continue creating seamless experiences for DMI Finance!

Pankaj Ray

Assistant Manager, Vishal Mega Mart

Pankaj

OneXtel’s SMS and RCS solutions have transformed our customer communication, making it seamless and effective. Engagement has improved significantly, and the team is incredibly supportive. It’s great to have a partner who truly understands our needs.

OneXtel

Pankaj, we love hearing this! 🎉 Here’s to more seamless connections and happy customers!

All you need to know about CPaaS in healthcare, right here.

What is CPaaS in healthcare?

CPaaS in healthcare refers to cloud-based communication solutions that help modernize services by enabling efficient, real-time communication between patients and providers, supporting telemedicine, and streamlining administrative workflows.

How does CPaaS enhance patient communication and care?

CPaaS improves patient communication through automated appointment reminders via SMS, email, and voice calls, reducing no-shows. It also enables personalized patient care with AI-powered solutions that provide customized health recommendations.

What are the security benefits of CPaaS in healthcare?

CPaaS prioritizes data privacy and security in healthcare by offering features such as multi-factor authentication for secure patient portals, end-to-end encryption of all communication, and enhanced data security protocols to safeguard sensitive patient information and build trust.

How does CPaaS support telemedicine services?

CPaaS bridges the telemedicine gap by providing high-quality video calls, voice calls, and messaging services directly within applications, making healthcare accessible to patients in remote areas and improving the quality of consultations.

Why should healthcare providers choose OneXtel CPaaS solutions?

OneXtel offers cutting-edge communication solutions designed specifically for healthcare, providing secure messaging with end-to-end encryption, scalability to handle numerous patients, 24/7 support, and integration of advanced technologies like AI-driven chatbots and omnichannel communication.

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One message could change your business.

Big or small, we power communication for all — talk to us today.

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