Voice

Crystal clear, deeply connected. Voice makes every call count.

Empower your teams with enterprise-grade voice solutions, built for speed, reliability, and automation.

  1. 1 Handle billions of calls with unmatched reliability.
  2. 2 AI-powered conversational bots for 24/7 customer engagement.
  3. 3 Scalable cloud call center that grows with your needs.

Make it personal. Make it heard.

Unlock features designed for rich, secure, and personalized conversations.

Privacy-first calling

Anonymous number masking ensures every conversation is secure.

Multilingual reach

Communicate naturally across languages and accents.

Outbound voice calling

Instantly connect with customers via automated or agent-driven calls.

IVR flows

Design dynamic, multi-level menus to route calls efficiently.

Text-to-speech

Generate real-time responses in multiple languages & accents using Text-to-Speech (TTS).

Seamless API integration

Integrate with your CRM, ERP, or ticketing systems for real-time voice workflows.

Give your brand a voice that performs.

Discover how automated voice calls are transforming customer interactions and operational efficiency in diverse industries.

  • Banking & Finance
  • Insurance
  • Government
  • E-Commerce
  • Media & Entertainment
  • Logistics & Transportation
  • Education
  • Travel & Tourism
  • Balance Inquiry
    Payment Reminders
    Fraud Alerts
    OTP Verification
  • Policy Inquiries
    Payment Reminders
    Fraud Alerts
    Claim Status
  • Bill Reminders
    Grievance Redressal
    Information Dissemination
    Safety Alerts
  • Order Tracking
    Delivery Updates
    Product Inquiries
    Abandoned Cart Recovery
  • Event Alerts
    Promotions
    Customer Support
    Feedback Surveys
  • Shipment Tracking
    Delivery Notifications
    Driver Communication
    Customer Support
  • Fee Reminders
    Parent Calls
    Exam Alerts
    Syllabus Updates
  • Booking Inquiries
    Status Checks
    Travel Alerts
    Customer Support

Drive action, instantly.

Let every call deliver more—reminders, responses, and results. With OneXtel Voice, automate, engage, and escalate, all without missing a beat.

Voice broadcasts
Bot-led calls
DTMF input capture
Smart call routing
Auto retries
Seamless agent handoff
Live campaign reports

Not all SMS platforms are built the same.

OneXtel delivers rich, interactive messaging with carrier-grade reliability, AI-powered automation, and enterprise-grade security—so every conversation drives results.

AI and automation-ready

Run smart campaigns powered by behavioral triggers and A/B testing.

Enterprise security

Compliant with DLT, ISO standards, and secure protocols for financial and personal data.

Seamless API integration

Plug directly into CRMs, apps, or backend systems.


Real success, real impact.

Fast, secure, and scalable communication trusted by businesses worldwide.

Vishal Saksena

Product Manager, Credgenics

Vishal

Currently, SMS and Flows are functioning well, and all our requirements have been promptly addressed. We are satisfied with the overall service.

OneXtel

Vishal, we’re thrilled to hear this! 🚀 Your satisfaction is our priority. Let’s keep raising the bar together!

Adil Khan

Senior Manager Customer Success,
DMI Finance

Adil Khan

Our experience with OneXtel has been highly positive. The services are reliable, scalable, and have streamlined our communication processes, improving efficiency and reducing costs. The support team is responsive, ensuring a smooth experience.

OneXtel

Adil, your kind words mean the world to us! 💼 Let’s continue creating seamless experiences for DMI Finance!

Pankaj Ray

Assistant Manager, Vishal Mega Mart

Pankaj

OneXtel’s SMS and RCS solutions have transformed our customer communication, making it seamless and effective. Engagement has improved significantly, and the team is incredibly supportive. It’s great to have a partner who truly understands our needs.

OneXtel

Pankaj, we love hearing this! 🎉 Here’s to more seamless connections and happy customers!

All you need to know about Voice, right here.

What all voice services does OneXtel offer?

OneXtel offers key voice services, such as voice broadcasts, inbound calls, and click-to-call (C2C) services.

Can I use pre-recorded audio for outbound calls?

Yes. You can upload a pre-recorded audio file and configure it as a template on the OneXtel platform.

Can I use multiple caller IDs (CLIs) for running my IVR campaigns?

Yes. OneXtel supports both static and dynamic CLIs. Our onboarding team will help you with the required configurations.

Can I capture customer input during a call?

Yes. You can set up your call flow as “Call Flow with DTMF” to capture user inputs, which will also be accessible in detailed reports.

Can I use Text-to-Speech in outbound IVR?

Yes. OneXtel platform provides the option to transform your text into a human-like voice within your call flow.

Contact Us

One message could change your business.

Big or small, we power communication for all — talk to us today.

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