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Everything you need to know about our products, solutions, and services—all in one place.
OneXtel simplifies your SMS marketing process. OneXtel provides single and bulk messaging with faster SMS delivery, and many other benefits.
Yes. OneXtel supports both local (India) and global SMS delivery through direct operator connections and smart routing for assured delivery.
Yes. OneXtel supports critical messages like OTPs, secure logins, banking alerts, and real-time triggers with high-priority routing.
Yes. OneXtel supports sending messages in multiple languages, such as Hindi, Tamil, Telugu and other vernacular languages.
Yes. OneXtel platform is designed to cater the needs of various businesses from startups to large enterprises. It can be tailored and scaled to meet specific business needs.
OneXtel uses intelligent routing with direct operator connectivity and fallback mechanisms ensuring quick and reliable SMS delivery.
With OneXtel platform, you can:
OneXtel assures security at the highest priority.
OneXtel offers:
The pricing for the SMS service varies based on several factors, including message volume, destination country, sender type, and specific use cases. You can register for free on the OneXtel platform and then top-up your account using a pay-as-you-go model. For further details regarding SMS service pricing, feel free to reach out to the OneXtel support team at [email protected].
To begin your journey with OneXtel, please visit our website or reach out to our sales team at [email protected]. On our site, you can request a demo and review our pricing options. We’ll assist you throughout the setup process and help you get onboarded to the OneXtel platform.
Yes. On the OneXtel platform dashboard, you can:
Yes. For India, OneXtel offers comprehensive support for DLT (Distributed Ledger Technology) registration and compliance. This includes assistance with Sender ID and template registration across multiple operators, including Jio, Airtel, Vodafone, BSNL, and Tata.
Any industry that values real-time customer communication will benefit from OneXtel’s robust and scalable SMS platform.
OneXtel serves several industries, including:
RCS, which offers a richer messaging experience than SMS, supports high-resolution media, read receipts, real-time typing indicators, and other interactive features that SMS does not.
RCS is a carrier-based upgrade to SMS with modern features. WhatsApp is an internet-based app that works independently of mobile carriers and offers end-to-end encryption, voice/video calls, and file sharing.
RCS started as an Android-based upgrade, but efforts are underway to expand its compatibility. Some platforms are beginning to support it beyond just Android devices.
Open the Messages app, go to your profile and go to Settings. If you see RCS Chat Features, your device supports RCS.
RCS supports HD images, videos, audio clips, message reactions, typing indicators, and interactive carousels.
RCS offers detailed insights. OneXtel shows whether a message is sent to RCS agent, delivered, read, or interacted with (through buttons).
Yes. RCS offers end-to-end encryption for one-on-one chats on supported devices. It also uses Google’s verified sender system to ensure message authenticity.
Yes. OneXtel lets you automate campaigns through our campaign manager or API. You can set triggers and schedule bulk messages.
The WhatsApp Business app is meant for small businesses who want to manage customer conversations directly from their phone. It includes simple tools like quick replies, labels, and product catalogs. A WhatsApp Business platform, on the other hand, is designed for medium to large businesses that need to handle high volumes of messages. With WhatsApp Business API, you can integrate WhatsApp with CRMs, chatbots, enabling automation, multi-agent handling and advanced analytics.
To get the API access, business needs to go through with a trusted service provider like us. We will help you with the entire setup from verifying your business with Meta to activating your number and enabling the API, so you can start messaging your customers on WhatsApp at scale.
Yes, it’s completely safe. Messages on WhatsApp, including those sent by businesses using the WhatsApp Business API are protected by end-to-end encryption, so only you and the business can read them. You will always be able to identify verified business accounts with a green checkmark next to the business name, so you always know you are communicating with a trusted source. We also respect your privacy and never share your information.
OneXtel’s WhatsApp Business Platform lets you send notifications, chat with customers in real-time, integrate with CRMs and chatbots, share media, and access message insights. It’s built for businesses that want to scale customer communication.
No, you can use your existing number. If it’s already on WhatsApp or the WhatsApp Business app, it can be transferred to the WhatsApp Business Platform.
Yes, OneXtel supports all message categories approved by Meta like Marketing, Utility, Authentication, and Service messages.
Yes, you can easily migrate your existing WhatsApp number. Just reach out to us at [email protected], and we will guide you through the process.
OneXtel offers key voice services, such as voice broadcasts, inbound calls, and click-to-call (C2C) services.
Yes. You can upload a pre-recorded audio file and configure it as a template on the OneXtel platform.
Yes. OneXtel supports both static and dynamic CLIs. Our onboarding team will help you with the required configurations.
Yes. You can set up your call flow as “Call Flow with DTMF” to capture user inputs, which will also be accessible in detailed reports.
Yes. OneXtel platform provides the option to transform your text into a human-like voice within your call flow.
OneXtel supports all major Indian regional languages along with English for TTS (Text-to-Speech).
Yes, you can use the Outbound Dialer (OBD) call backed by SMS service to send a follow-up message after the call.
Yes. Contact our sales team at [email protected] and they will help you in procuring a virtual or toll-free number.
Yes. OneXtel provides an interface that allows you to track the performance of your campaigns, complete with in-depth analytics, which includes insights on delivery rates, customer responses, and engagement levels.
Yes. OneXtel provides you an option to plan and schedule campaigns ahead of time for specific dates and times, ensuring you connect with your audience at the most impactful moments.
OneXtel offers a full range of email services for businesses, including:
The difference between transactional and promotional emails is as follows:
OneXtel supports both types of emails and uses dedicated infrastructure to ensure high deliverability.
Yes. OneXtel’s platform is fully cloud-based. It offers secure, scalable infrastructure, which is easily accessible through a web browser or API.
Yes. OneXtel supports bulk promotional campaigns with smart segmentation, scheduling, personalization, and analytics for better results.
Yes. OneXtel support team helps you set up SPF, DKIM, and DMARC to ensure better inbox placement and reduce the chance of emails going to spam.
Yes. You can create automated workflows for onboarding, re-engagement, abandoned carts, andc more. These workflows can be triggered by time, user actions, or API calls.
Yes. You can use filters to build targeted segments. These filters can be based on user’s behaviour, location, engagement, and more.
Yes. OneXtel provides warm-up plans based on the daily email volume.
Yes. Email size plays the major role while delivering messages. The larger emails may take longer to deliver.