RCS

Messaging, leveled up. RCS makes chats interactive.

Go beyond plain text. With RCS, transform messaging into an interactive, app-like experience with rich media, quick-reply buttons, carousels, and AI-powered interactions, all within the native messaging app.

  1. 1 Engage customers with rich media and interactive messaging experiences.
  2. 2 Boost trust with verified sender IDs and secure communication.
  3. 3 Reach users natively—no apps needed, no friction.

Rich messaging, richer experiences.

Find out how enterprises elevate customer conversations and optimize messaging with OneXtel’s RCS solutions.

One-tap smart replies & actions

Let your users respond or take action with smart reply suggestions and one-tap actions.

Send large files effortlessly

Share large images, videos, GIFs, documents, and more without relying on email or third-party apps.

Increased character limit

Go beyond 160 characters with unlimited text on RCS for deeper, unrestricted conversations.

Manage your campaigns on the go

Get a birds-eye view and manage powerful campaigns on the go with our 365cx.io platform.

Build seamless flows easily

Set the ball rolling by building frictionless conversational experiences using Flow Builder.

Achieve wider coverage

Reach 1.4B+ users worldwide with growing RCS adoption every year.

Designed for businesses that want more than just text.

Explore how rich features and interactivity make business communications more engaging and effective across industries.

  • Banking & Finance
  • Insurance
  • Government
  • E-Commerce
  • Media & Entertainment
  • Logistics & Transportation
  • Education
  • Travel & Tourism
  • Secure Banking Chat
    Automated Banking Services
    Secure Loan Application
    Real-time Fraud Alerts
  • Claims Status Notifications
    Policy Updates
    Personalized Offers
    Automated Notifications & Updates
  • Public Health Advisories
    Regulatory Updates
    General Info & Updates
    Safety Alerts
  • Chatbot Product Assistance
    Real-time Order Tracking
    Shop Directly via Chat
    Personalized Promotional Messages
  • Real-time Voting
    Personalized Show Alerts
    Feedback Collection
    Promotions
  • Live Shipment Tracking
    Automated Delivery Updates
    Secure Delivery Confirmation
    Interactive Feedback Collection
  • Appointment & Class Reminders
    Important Updates
    Fee Reminders
    Result Notifications
  • Booking Confirmations
    Journey Status Updates
    Payment Confirmations
    Personalized Travel Offers

Upgrade the inbox. Power every interaction.

Let your customers explore, decide, and act—right inside their default messaging app. With rich, branded RCS experiences, every conversation becomes visual, dynamic, and action-ready.

Verified sender protection
Enable payments
Show product cards
Add content in carousels
Share high-resolution images
Enable smart actions
Use branded chatbots

The stats speak for themselves

Don’t just take our word for it. See the stats that prove how RCS is transforming customer engagement and driving real results for businesses like yours.

  • 70%
    Higher conversions than other channels
  • 74%
    Consumers prefer to engage with a brand via RCS
  • 900m+
    RCS subscribers globally
  • 35x
    Higher open rate than email

Not all SMS platforms are built the same.

OneXtel delivers rich, interactive messaging with carrier-grade reliability, AI-powered automation, and enterprise-grade security—so every conversation drives results.

Robust API Integration

Secure, flexible APIs connect seamlessly with your existing business systems.

Certified platform security

ISO-certified platform with RBAC and audit trails for data protection.

Unified dashboard

Manage diverse communication channels easily with a single, integrated dashboard interface.

Scalable & reliable platform

99.99% uptime with secure, high availability infrastructure architecture.

AI-powered automation tools

Use NLP and chatbots to automate and streamline interactions.

Powerful campaign management

Run personalized campaigns and access detailed, real-time performance reports.

Real success, real impact.

Fast, secure, and scalable communication trusted by businesses worldwide.

Vishal Saksena

Product Manager, Credgenics

Vishal

Currently, SMS and Flows are functioning well, and all our requirements have been promptly addressed. We are satisfied with the overall service.

OneXtel

Vishal, we’re thrilled to hear this! 🚀 Your satisfaction is our priority. Let’s keep raising the bar together!

Adil Khan

Senior Manager Customer Success,
DMI Finance

Adil Khan

Our experience with OneXtel has been highly positive. The services are reliable, scalable, and have streamlined our communication processes, improving efficiency and reducing costs. The support team is responsive, ensuring a smooth experience.

OneXtel

Adil, your kind words mean the world to us! 💼 Let’s continue creating seamless experiences for DMI Finance!

Pankaj Ray

Assistant Manager, Vishal Mega Mart

Pankaj

OneXtel’s SMS and RCS solutions have transformed our customer communication, making it seamless and effective. Engagement has improved significantly, and the team is incredibly supportive. It’s great to have a partner who truly understands our needs.

OneXtel

Pankaj, we love hearing this! 🎉 Here’s to more seamless connections and happy customers!

All you need to know about RCS, right here.

How does RCS compare to SMS in terms of features and user experience?

RCS, which offers a richer messaging experience than SMS, supports high-resolution media, read receipts, real-time typing indicators, and other interactive features that SMS does not.

How do RCS and WhatsApp differ in terms of features and user experience?

RCS is a carrier-based upgrade to SMS with modern features. WhatsApp is an internet-based app that works independently of mobile carriers and offers end-to-end encryption, voice/video calls, and file sharing.

Is RCS available on devices other than Android?

RCS started as an Android-based upgrade, but efforts are underway to expand its compatibility. Some platforms are beginning to support it beyond just Android devices.

How do I check if my phone supports RCS?

Open the Messages app, go to your profile and go to Settings. If you see RCS Chat Features, your device supports RCS.

Which media formats work with RCS?

RCS supports HD images, videos, audio clips, message reactions, typing indicators, and interactive carousels.

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