Products
SMS Deliver reliable, high-speed text messaging at scale.
Email Send secure, personalized, and scalable email communications.
RCS Engage users with rich, interactive messaging beyond traditional SMS.
OneX Aura Orchestrate conversations across channels with AI routing, analytics, and personalization.
WhatsApp Business Automate, engage, and support customers with rich, interactive messaging.
365cx.io Cloud contact center with smart IVR, real-time analytics, and seamless agent tools.
Voice Enable high-quality voice calls, IVR, and automated outbound dialing.
Case Study

Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari

See case study
Solutions
Industries
Banking & Finance Secure, compliant communication for banking & finance.
Gaming Real-time engagement, event alerts, and player support.
Government Citizen services, public alerts, and outreach.
E-commerce Order updates, marketing, and customer service.
Media & Entertainment Promotions, notifications, and audience interaction.
Logistics & Transportation Real-time tracking, alerts, and delivery coordination.
Education Communication for students, educators & institutions.
Travel & Tourism Seamless booking, alerts, and customer support.
Health & Wellness Appointment reminders and patient engagement.
Use-Cases
OTP & Authentication Secure access and identity verification.
Voice Bots Conversational automation for calls and queries.
Interactive Notifications Engaging, actionable alerts for users.
Smart IVR Dynamic call routing with AI-powered options.
Transactional Messaging Real-time updates on transactions & services.
RBAC Role-based access controls for secure operations.
Promotional Messaging Targeted offers and marketing campaigns.
Live Agents Real-time human support via chat or call.
2-way Messaging Seamless customer conversations and support.
Chatbots 24/7 automated support for routine queries.
Outbound Dialer Automated voice calls for engagement.
NLP Grasp user intent with natural language processing.
Resources
Knowledge Center
Events & Webinars
FAQs
Blog
About Us
Our Story
Careers
Partners
Support
Talk to an expert

Your hub for everything CPaaS

Whitepapers, documentation, and expert guides to help you build smarter communication strategies.

Case studies
E-books
Events & webinars
In the news
VRL’s Digital Evolution:Enhancing CustomerExperience with OneXtel
VRL’s Digital Evolution:Enhancing CustomerExperience with OneXtel

VRL (Vijayanand Roadlines Limited) is one of the India’s largest andwell-recognised bus oper... Read More

How Snitch Enhanced CustomerLoyalty and Retention withOneXtel’s Communication Solutions
How Snitch Enhanced CustomerLoyalty and Retention withOneXtel’s Communication Solutions

Snitch is a rapidly growing D2C menswear brand that is keen to scale itspresence in urban an... Read More

Park+’s Journey to SmarterCommunication withOneXtel’s CPaaS Stack
Park+’s Journey to SmarterCommunication withOneXtel’s CPaaS Stack

Communication is a powerful catalyst of contact and performanceby the current connected cust... Read More

How NoBroker EnhancedTheir Operations withOneXtel’s Solutions
How NoBroker EnhancedTheir Operations withOneXtel’s Solutions

NoBroker is India’s first proptech unicorn. It cuts out the broker from theproperty ownershi... Read More

How A23 Rummy Boosted PlayerEngagement & Retention withOneXtel’s Solutions
How A23 Rummy Boosted PlayerEngagement & Retention withOneXtel’s Solutions

As of today, A23 Rummy is one of the leading gaming platforms in India.It caters to millions... Read More

How NPCL Increased TheirCustomer SatisfactionRates by 70%
How NPCL Increased TheirCustomer SatisfactionRates by 70%

NPCL is one of the most prominent power distribution companies serving the Greater Noida reg... Read More

How a CPaaS-powered AIChatbot Enhanced RailwaysOperational Efficiency
How a CPaaS-powered AIChatbot Enhanced RailwaysOperational Efficiency

Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari.Th... Read More

Contact Us

One message could change your business.

Big or small, we power communication for all — talk to us today.

Learn more

🍪 We Use Cookies to Improve Your Experience

We use cookies and similar technologies to enhance site performance, personalize your experience, and gather anonymous data about how you use our site. We also work with trusted partners to understand general trends like interests and online behavior. You can manage your preferences anytime. Learn more in our Cookies Policy.

Reject All Accept All