Products
SMS Deliver reliable, high-speed text messaging at scale.
Email Send secure, personalized, and scalable email communications.
RCS Engage users with rich, interactive messaging beyond traditional SMS.
OneX Aura Orchestrate conversations across channels with AI routing, analytics, and personalization.
WhatsApp Business Automate, engage, and support customers with rich, interactive messaging.
365cx.io Cloud contact center with smart IVR, real-time analytics, and seamless agent tools.
Voice Enable high-quality voice calls, IVR, and automated outbound dialing.
Case Study

Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari

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Banking & Finance Secure, compliant communication for banking & finance.
Gaming Real-time engagement, event alerts, and player support.
Government Citizen services, public alerts, and outreach.
E-commerce Order updates, marketing, and customer service.
Media & Entertainment Promotions, notifications, and audience interaction.
Logistics & Transportation Real-time tracking, alerts, and delivery coordination.
Education Communication for students, educators & institutions.
Travel & Tourism Seamless booking, alerts, and customer support.
Health & Wellness Appointment reminders and patient engagement.
Use-Cases
OTP & Authentication Secure access and identity verification.
Voice Bots Conversational automation for calls and queries.
Interactive Notifications Engaging, actionable alerts for users.
Smart IVR Dynamic call routing with AI-powered options.
Transactional Messaging Real-time updates on transactions & services.
RBAC Role-based access controls for secure operations.
Promotional Messaging Targeted offers and marketing campaigns.
Live Agents Real-time human support via chat or call.
2-way Messaging Seamless customer conversations and support.
Chatbots 24/7 automated support for routine queries.
Outbound Dialer Automated voice calls for engagement.
NLP Grasp user intent with natural language processing.
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The New Rules of Customer Conversations
The New Rules of Customer Conversations

How businesses are using CPaaS to build trust, speed, and satisfaction in every interaction.

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