Products
Case Study
Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari
Products
Case Study
Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari
Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari
The financial industry is undergoing a digital shift—customers expect instant, secure, and seamless interactions. From real-time payments to AI-driven support, banking conversations are no longer just transactional—they’re dynamic, personalized, and always on. While challenges like integrating with legacy systems and ensuring data security persist, advancements in AI and cloud solutions are actively resolving these concerns. Staying ahead means adopting smarter, faster, and more secure ways to engage with a focus on trust and personalized experiences.
Deliver secure, seamless, and personalized interactions at every step of the customer journey.
Discover how banks and financial institutions use OneXtel’s CPaaS solutions to deliver faster, safer, and more efficient communication.
Authenticate logins and transactions with OTPs and MFA via SMS, WhatsApp, or RCS.
Send instant notifications for deposits, withdrawals, and suspicious activities.
Enable balance checks, statement requests, and loan application updates via chatbots.
Streamline loan journeys—from KYC verification to EMI reminders.
Deliver targeted promotions for loans, credit cards, or insurance policies tailored to your users.
Resolve queries anytime with AI-powered chat support.
Find out how enterprises elevate customer conversations and optimize messaging with OneXtel’s solutions.
Business growth, supported by decision automation and real-time credit decisioning using Salesforce APIs
Increase in debt collection rates while reducing costs by 20-35%
Year-on-year growth in Embedded Value by focusing on mortality, persistency, renewals, and sales
Business growth, supported by decision automation and real-time credit decisioning using Salesforce APIs
Increase in debt collection rates while reducing costs by 20-35%
Year-on-year growth in Embedded Value by focusing on mortality, persistency, renewals, and sales
The most innovative brands rely on OneXtel for mission-critical communication.
OneXtel delivers rich, interactive messaging with carrier-grade reliability, AI-powered automation, and enterprise-grade security—so every conversation drives results.
Secure, flexible APIs connect seamlessly with your existing business systems.
ISO-certified platform with RBAC and audit trails for data protection.
Manage diverse communication channels easily with a single, integrated dashboard interface.
99.99% uptime with secure, high availability infrastructure architecture.
Use NLP and chatbots to automate and streamline interactions.
Run personalized campaigns and access detailed, real-time performance reports.
Fast, secure, and scalable communication trusted by businesses worldwide.
Currently, SMS and Flows are functioning well, and all our requirements have been promptly addressed. We are satisfied with the overall service.
Vishal, we’re thrilled to hear this! 🚀 Your satisfaction is our priority. Let’s keep raising the bar together!
Our experience with OneXtel has been highly positive. The services are reliable, scalable, and have streamlined our communication processes, improving efficiency and reducing costs. The support team is responsive, ensuring a smooth experience.
Adil, your kind words mean the world to us! 💼 Let’s continue creating seamless experiences for DMI Finance!
OneXtel’s SMS and RCS solutions have transformed our customer communication, making it seamless and effective. Engagement has improved significantly, and the team is incredibly supportive. It’s great to have a partner who truly understands our needs.
Pankaj, we love hearing this! 🎉 Here’s to more seamless connections and happy customers!
CPaaS (Communication Platform as a Service) in banking & finance refers to cloud-based solutions that allow banking and financial institutions to integrate communication features like messaging, voice, and video into their applications for enhanced customer engagement and operational efficiency.
CPaaS enables real-time, omnichannel communication across platforms like WhatsApp, SMS, email, and voice calls, moving beyond slow traditional call centers to offer faster and more personalized interactions.
CPaaS enhances security through features like two-factor authentication, biometric verification, and end-to-end encryption for all messages and financial data, addressing consumer concerns about data privacy and fraud.
Yes, CPaaS solutions, often powered by AI and data analytics, can help banks provide tailored financial advice, personalized loan offers, and investment recommendations based on individual customer patterns and needs.
CPaaS helps banking & finance businesses overcome challenges like operational inefficiencies, slow customer support, manual document handling, and limited fraud prevention by automating processes, offering 24/7 support, securing documents, and enabling real-time alerts.