Privacy Policy

Privacy of your information is of utmost importance to us. ONEXTEL ("ONEXTEL LIMITED" or "we") takes the privacy of your information seriously. This privacy notice applies to information we collect about you in the different sections of the website. The information we collect about you is used to revert to you with relevant answers or to help you with a service.

1. Definitions

In this privacy policy, the following definitions are used:

a. Data: Includes information that you submit to ONEXTEL via the Website, and information which is accessed by ONEXTEL pursuant to your visit to the Website.
b. Cookies: A small file placed on your computer by this Website when you either visit, or use certain features of, the Website. A cookie generally allows the website to “remember” your actions or preference for a certain period of time.
c. Data Protection Laws: Applicable laws in India, including the Information Technology Act, 2000, as amended or substituted.
d. ONEXTEL LIMITED or us: C-802, ATS Bouquet, Sector 132, Noida- 201308.
e. Grievance Officer: Officer designated by ONEXTEL LIMITED
f. User or you: The natural person who accesses the Website
g. Website: The website that you are currently using, and any sub-domains of this site, unless excluded by their own terms.

2. Scope

Collection of data to operate this website. You provide some of this data directly, such as when you submit an entry (through the general query, media query, newsletter subscription, job applications or such other manner specified on the website).
We will keep your personal information relating to services or products in line with our retention policy which ensures that we keep your details for no longer than is necessary. Your information will be retained in a secure environment and access to it will be restricted according to the 'need to know' principle.

You can visit this website without telling us who you are.
We shall not be responsible for the authenticity of the personal information or sensitive personal data or information supplied by the user/provider.

3. Data Collected

We may collect information or pieces of information that could allow you to be identified, including:
Contact information: We primarily collect first name, last name, contact no., company name and company email address.

4. Collection of Data:

a. People who subscribe or register to receive information from ONEXTEL LIMITED e.g. ONEXTEL LIMITED Newsletter.
b. People who provide feedback to ONEXTEL LIMITED via our websites.
c. Job applicants.
d. Visitors to our website.

5. Data that is Collected Automatically

a. When someone visits our websites we collect standard internet log information and details of visitor behaviour patterns. We do this by using cookies which record those areas of our websites that have been visited by your computer, for how long and what activity was undertaken on our website. We do this to identify the most popular parts of our websites, also to improve your experience. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website
b. Our web servers or affiliates who provide analytics and performance enhancement services collect IP address, operating system details, browsing details, device details and language settings. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. ONEXTEL LIMITED group uses this information to measure the site usage, improve content and to ensure safety and security, as well enhance performance of the Website.
c. For more information about Cookies, please see the section below, titled “Cookies”.

6. Our Use of Data

If you are giving us your personal information in the course of registering or subscribing at our website, then we will only use your information for that purpose or for closely related purposes. Specifically, data may be used by us for the following reasons:
a. improvement of our website;
b. transmission by email or any other form of communication of marketing materials to you;
c. contact for survey or feedback which may be done using email or mail;
d. to enable our group entities to reach out to you for relevant purposes;
e. to process your requests (such as replying to your queries); and
f. to execute other activities such as marketing campaign, promotional communications for which consent is taken appropriately.

7. Who we share Data with

We may share your personal Data with:
a. ONEXTEL LIMITED -controlled affiliates and subsidiaries and other entities within the ONEXTEL LIMITED group of companies, to assist them to reach out to you and to process your query / requests (such as job application);
b. service-providers who assist in protecting and securing our systems and provide services to us which require the processing of personal data, such as to host your information or to process your information for data profiling and user analysis.
c. In the majority of cases we will not disclose your personal information to others unless we have previously gained your consent to the same. However, there will be circumstances where we may disclose your personal information without your consent e.g. where we are required by law to disclose information or where the information is required to prevent or detect a crime. In the case of all disclosures, we will always ensure the disclosure is legitimate and proportionate for the purpose for which the information is sought to be disclosed.
d. Keeping data secure we use technical and organizational measures to safeguard your data and we store your data on secure servers. Technical and organizational measures include measures to deal with any suspected data breach.
e. If you suspect any misuse or loss or unauthorized access to your Data, please let us know immediately by contacting us via e-mail to our Grievance Officer.

8. Retention of Personal Data

ONEXTEL LIMITED will keep your personal information in line with our retention policy which ensures that we keep your details for no longer than is necessary. Your information will be retained in a secure environment and access to it will be restricted according to the 'need to know' principle. However, even if we delete your data, it may persist on backup or archival media for our audit, legal, tax or regulatory purposes only.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
· Access: You can request a copy of the personal data we hold about you.
· Correction: You can request to update or correct any inaccurate or incomplete personal data.
· Deletion: You can request the deletion of your personal data, subject to certain exceptions.
· Opt-Out of Marketing: You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email.
· Data Portability: You can request to receive your personal data in a structured, commonly used format.
· Withdraw Consent: If you have provided consent for processing your personal data, you can withdraw your consent at any time.
To exercise these rights, please contact us using the details provided below.

9. Personal Data Security

ONEXTEL LIMITED is committed to protecting the security of your Data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. Further, we have adequate internal policies to protect and safeguard any personal identifiable information.
If you need to access update or correct his / her Information, he/she may contact the grievance officer mentioned below.

10. Data Storage and Processing

In general, personal data collected and processed under this policy is hosted on servers located in India. We take steps to ensure that the data we collect under this privacy policy is processed according to the provisions of this policy and the requirements of applicable laws of India.

11. International Transfers

If you are located outside of India, please note that your data may be transferred to and processed in India or other countries where we or our service providers operate. We will take
appropriate steps to ensure your personal data is treated securely and in accordance with this policy.

12. Children’s Privacy

Our services are not intended for children under the age of 13 (or 16, depending on jurisdiction), and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

13. Links to other websites

This site might contain links to sites outside this website. ONEXTEL LIMITED shall not be held responsible for the privacy practices, the content, the authentic nature or safety of such other websites. We encourage you to read the privacy statements on the other websites you visit.

14. Cookies

ONEXTEL LIMITED uses Cookies to improve your experience of using the Website.
Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as-intended.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser.
This Website may place the following Cookies:
a. Type of Cookie: Marketing & analytics cookies. Purpose: This cookie is necessary to display content in expand / collapse format on pages.
b. Type of Cookie: Purpose: Google Analytics is used on the Websites to track visitor traffic and site performance traffic by collecting anonymous information about the average time spent on the website, the pages viewed and other relevant usage statistics. 
To opt out of being tracked by Google Analytics visit: https://tools.google.com/dlpage/gaoptout You can choose to delete Cookies at any time. However, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings. To find out more about cookies, visit www.aboutcookies.org
You can choose to delete Cookies at any time. However, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings. To find out more about cookies, visit www.aboutcookies.org.

15. Changes to this privacy policy

We may update this Data Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting an updated version on our website or by other means. The "Effective Date" at the top of this policy indicates the date of the latest revision.

16. Grievance

We have nominated Mr. …………. (Ph : ………….) as the Grievance Officer. The Information Provider(s) may approach the Grievance Officer if he/ she or they have any grievance(s), question(s) or concern(s) with respect to the processing and use of their Personal Information. The Grievance Officer can be contacted by mail at the email id ……………………… We do suggest you to email rather than raise a telephonic concern for a swift response and better understanding of grievance, questions or concerns.