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Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari
Online educational platforms have revolutionized access to learning. Yet, the EdTech industry grapples with challenges such as decreased student engagement, persistent communication gaps, and high drop-off rates. The inability to facilitate valuable, meaningful, and real-time interactions between students and teachers remains a major obstacle. To truly unlock the potential of digital education, embracing solutions for personalized learning experiences, robust 24/7 user support, and scalable communication becomes not just beneficial, but essential.
Support students and educators with seamless, scalable, always-on interactions.
Find out how enterprises elevate customer conversations and optimize messaging with OneXtel’s solutions.
OneXtel delivers rich, interactive messaging with carrier-grade reliability, AI-powered automation, and enterprise-grade security—so every conversation drives results.
Fast, secure, and scalable communication trusted by businesses worldwide.
CPaaS enhances digital education by integrating real-time communication components like voice, video, messaging, and chat into educational platforms, bridging communication gaps and fostering more interactive teaching-learning experiences.
CPaaS provides live communication for video lectures and doubt sessions, 24/7 in-depth user support with AI-driven chatbots, personalized learning through automated plans, omnichannel integration for notifications, and engaged learning features like polls and quizzes.
CPaaS, leveraging cloud architecture, allows for elastic scalability, optimizing EdTech platforms via real-time analytics to ensure the delivery of the best experience even during large traffic, such as enrollment periods or exams, preventing system overloads.
Future trends include the widespread adoption of AI-powered chatbots for student support (80% by 2028), hyper-personalization of learning paths, video-centric learning with interactive annotations (85% student preference), immersive technologies like AR/VR, and enhanced data security through biometric authentication and encryption.
OneXtel offers personalized CPaaS solutions tailored to educational needs, utilizing omnichannel communication tools like WhatsApp Business API, emails, and SMS. They have a proven track record with leading institutions and integrate advanced technologies to build brand loyalty and retain students.