Interactive Notifications

Notify, engage, convert—in one tap

Skip the redirect. With Interactive Notifications, your message becomes the interface. From buttons to carousels and quick replies, engage users where they are, when it matters most.

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One message. Multiple outcomes.

Empower users to take action—right from the notification—whether it’s tracking an order, confirming a booking, or completing a payment.

Frictionless Interactions

Let users respond, choose, or act without switching apps or opening a browser.

Visual Message Formats

Use cards, buttons, images, and carousels for rich, intuitive communication.

Channel-Native Experience

Tailor interactions to match native capabilities of WhatsApp, RCS, and in-app messaging.

Higher Engagement Rates

Increase conversions by reducing the steps between intent and action.

Send. Interact. Respond. Repeat.

Interactive Notifications turn your messages into micro-journeys—delivered on the user’s preferred channel, with measurable outcomes.

Step 1

Your system triggers an interactive template based on an event or action.

Step 2

The user receives a message with buttons, replies, or carousels.

Step 3

The user takes action directly from the message (e.g., confirms, selects, pays).

Step 4

The system processes the input and updates backend systems in real time.

Notifications that do more—across industries

Interactive Notifications help you shorten journeys, reduce drop-offs, and boost satisfaction across multiple customer touchpoints.

Banking & Finance

Enable instant KYC completion, EMI reminders with one-tap confirmation, or feedback collection.

E-Commerce & Retail

Let users browse products, track orders, or reorder items via carousel-based notifications.

Travel & Hospitality

Send check-in reminders, gate changes, and booking confirmations with direct response options.

Not just fast. Not just secure. The best of both.

Experience frictionless performance with enterprise-grade protection.

Real success, real impact.

Fast, secure, and scalable communication trusted by businesses worldwide.

Vishal Saksena

Product Manager, Credgenics

Vishal

Currently, SMS and Flows are functioning well, and all our requirements have been promptly addressed. We are satisfied with the overall service.

OneXtel

Vishal, we’re thrilled to hear this! 🚀 Your satisfaction is our priority. Let’s keep raising the bar together!

Adil Khan

Senior Manager Customer Success,
DMI Finance

Adil Khan

Our experience with OneXtel has been highly positive. The services are reliable, scalable, and have streamlined our communication processes, improving efficiency and reducing costs. The support team is responsive, ensuring a smooth experience.

OneXtel

Adil, your kind words mean the world to us! 💼 Let’s continue creating seamless experiences for DMI Finance!

Pankaj Ray

Assistant Manager, Vishal Mega Mart

Pankaj

OneXtel’s SMS and RCS solutions have transformed our customer communication, making it seamless and effective. Engagement has improved significantly, and the team is incredibly supportive. It’s great to have a partner who truly understands our needs.

OneXtel

Pankaj, we love hearing this! 🎉 Here’s to more seamless connections and happy customers!

All you need to know about Interactive Notifications, right here.

What are Interactive Notifications?

These are rich, actionable messages that let users respond or take action directly from the message interface.

Which platforms support interactive capabilities?

WhatsApp, RCS, Google Business Messages, in-app messaging, and some SMS use cases (via short codes or reply logic).

Do I need templates approved for interactive messages?

Yes, especially on WhatsApp or DLT-regulated channels. Our team can help with approvals.

Can I track what users clicked or selected?

Absolutely. Every interaction is tracked in real time with detailed analytics.

Can these messages be integrated with backend workflows?

Yes. Responses can update CRMs, trigger tickets, or feed into any connected system via API.

Contact Us

One message could change your business.

Big or small, we power communication for all — talk to us today.

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