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Case Study
Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari
Products
Case Study
Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari
Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari
The logistics industry is in a state of rapid transformation, constantly seeking to enhance operational efficiency and simplify communication across its increasingly complex supply chains. Key hurdles involve integrating new technologies with existing legacy systems and ensuring communication solutions scale effectively across diverse regions. CPaaS provides indispensable tools for real-time shipment tracking, crucial emergency alerts, and data-driven insights that optimize last-mile delivery and drastically reduce administrative overhead. It’s the essential link to bridge communication gaps and ensure a secure, efficient flow of goods.
Power real-time decisions and stronger delivery outcomes from first mile to last.
Find out how enterprises elevate customer conversations and optimize messaging with OneXtel’s solutions.
Share real-time tracking links and accurate delivery ETAs.
Send SMS or voice updates for delivery status changes.
Assign jobs, plan routes, and handle emergencies seamlessly.
Use AI chatbots to reschedule or resolve delivery issues.
Confirm pickups and deliveries instantly via WhatsApp updates.
Let warehouse teams track stock using voice-enabled tools.
The most innovative brands rely on OneXtel for mission-critical communication.
OneXtel delivers rich, interactive messaging with carrier-grade reliability, AI-powered automation, and enterprise-grade security—so every conversation drives results.
Secure, flexible APIs connect seamlessly with your existing business systems.
ISO-certified platform with RBAC and audit trails for data protection.
Manage diverse communication channels easily with a single, integrated dashboard interface.
99.99% uptime with secure, high availability infrastructure architecture.
Use NLP and chatbots to automate and streamline interactions.
Run personalized campaigns and access detailed, real-time performance reports.
Fast, secure, and scalable communication trusted by businesses worldwide.
Currently, SMS and Flows are functioning well, and all our requirements have been promptly addressed. We are satisfied with the overall service.
Vishal, we’re thrilled to hear this! 🚀 Your satisfaction is our priority. Let’s keep raising the bar together!
Our experience with OneXtel has been highly positive. The services are reliable, scalable, and have streamlined our communication processes, improving efficiency and reducing costs. The support team is responsive, ensuring a smooth experience.
Adil, your kind words mean the world to us! 💼 Let’s continue creating seamless experiences for DMI Finance!
OneXtel’s SMS and RCS solutions have transformed our customer communication, making it seamless and effective. Engagement has improved significantly, and the team is incredibly supportive. It’s great to have a partner who truly understands our needs.
Pankaj, we love hearing this! 🎉 Here’s to more seamless connections and happy customers!
CPaaS enables logistics businesses to send automated real-time updates via SMS and email alerts, providing customers with live information on their delivery status and estimated time of arrival.
CPaaS optimizes last-mile delivery by integrating GPS tracking, AI-powered route optimization, and address verification, which helps reduce fuel costs and ensures accurate delivery even with real-time traffic or weather conditions.
Yes, CPaaS eliminates communication gaps by enabling real-time messaging (SMS, WhatsApp, voice calls) between all intermediate parties including customers, drivers, suppliers, and warehouse personnel, improving customer satisfaction and reducing delays.
AI in CPaaS for logistics is used to adjust routes in real-time based on traffic and environmental factors, handle routine inquiries and updates, streamline interactions, and spot anomalies in delivery data to prevent fraud, enhancing overall operational efficiency,
OneXtel prioritizes security by offering end-to-end encryption for sensitive logistics data, conducting biometric checks for delivery confirmations, and encrypting all transactional data to build trust and prevent fraud.