Products
Case Study
Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari
Products
Case Study
Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari
Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari
The media & entertainment industry demands dynamic, personalized, and always-on interactions. CPaaS plays a pivotal role—enabling seamless integration of voice, video, and messaging to elevate audience engagement and boost operational agility. It addresses declining viewer interest through real-time, interactive communication, while delivering instant audience analytics to optimize content in the moment. With cost-effective, cloud-based infrastructure solutions, CPaaS not only scales efficiently but also protects revenue by enabling two-factor authentication and OTPs to curb account sharing. Embracing secure, responsive communication is essential for building deeper, lasting connections.
Strengthen loyalty with responsive, secure communication built for the spotlight.
Unlock new ways to engage, support, and delight your audience-before, during, and after every show.
Enable live chats, polls, and Q&As during broadcasts.
Capture real-time viewer input to improve programming decisions.
Use OTPs and 2FA to prevent shared access.
Leverage predictive insights to tailor content and boost audience engagement.
Send show suggestions and sneak peeks based on preferences.
Run email campaigns for upcoming shows and exclusives.
OneXtel delivers rich, interactive messaging with carrier-grade reliability, AI-powered automation, and enterprise-grade security—so every conversation drives results.
Secure, flexible APIs connect seamlessly with your existing business systems.
ISO-certified platform with RBAC and audit trails for data protection.
Manage diverse communication channels easily with a single, integrated dashboard interface.
99.99% uptime with secure, high availability infrastructure architecture.
Use NLP and chatbots to automate and streamline interactions.
Run personalized campaigns and access detailed, real-time performance reports.
Fast, secure, and scalable communication trusted by businesses worldwide.
Currently, SMS and Flows are functioning well, and all our requirements have been promptly addressed. We are satisfied with the overall service.
Vishal, we’re thrilled to hear this! 🚀 Your satisfaction is our priority. Let’s keep raising the bar together!
Our experience with OneXtel has been highly positive. The services are reliable, scalable, and have streamlined our communication processes, improving efficiency and reducing costs. The support team is responsive, ensuring a smooth experience.
Adil, your kind words mean the world to us! 💼 Let’s continue creating seamless experiences for DMI Finance!
OneXtel’s SMS and RCS solutions have transformed our customer communication, making it seamless and effective. Engagement has improved significantly, and the team is incredibly supportive. It’s great to have a partner who truly understands our needs.
Pankaj, we love hearing this! 🎉 Here’s to more seamless connections and happy customers!
CPaaS offers solutions like live chat, voting, and Q&A sessions, enabling real-time interactive communication and immersive experiences that encourage active viewer participation across various channels.
Yes, CPaaS solves the challenge of delayed feedback by providing instant audience analytics, allowing media companies to quickly respond to audience needs and continuously improve their content to resonate better with viewers.
CPaaS solutions can implement two-factor authentication (2FA) and one-time passwords (OTPs) to limit multiple people from accessing the same account, thereby helping to protect the revenue streams of media companies impacted by password sharing.
Future trends include the integration of CPaaS with streaming platforms for enhanced viewer-creator connection, the rise of video APIs for seamless virtual events, leveraging 5G technology for immersive mobile experiences, and utilizing real-time data and predictive analytics for content strategy.
OneXtel provides a comprehensive CPaaS platform that integrates SMS for fast alerts, WhatsApp API for engaging messages, a cloud-based call center for high call volumes, and email solutions for campaigns, all managed from a unified dashboard.