Transactional Messaging

Messages that matter, delivered on time.

From payment confirmations to account alerts and delivery updates—Transactional Messaging ensures critical information reaches your users exactly when they need it.

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One engine. Every critical update.

Deliver fast, fail-safe, and secure messages that build customer confidence and reduce support load.

Instant Delivery

Ensure high-speed delivery of time-sensitive information.

Multi-Channel Support

Send alerts over SMS, WhatsApp, RCS, or push—based on customer preferences.

High Reliability

Enterprise-grade uptime and failover mechanisms ensure guaranteed message flow.

Regulatory Compliance

Stay aligned with local and global messaging standards like DLT, GDPR, and TCPA.

Trigger. Notify. Confirm. Repeat.

Transactional Messaging is built to deliver updates triggered by real-time events in your systems—automatically and securely.

Step 1

Your app or system triggers a message (e.g. payment, order, login).

Step 2

Message content is generated using predefined templates.

Step 3

The message is sent instantly via the best available channel.

Step 4

Delivery is tracked and logged with full visibility.

Transactional messaging across every journey

Whether it’s an OTP, order alert, or balance update—every customer touchpoint deserves real-time clarity.

Banking & Finance

Send OTPs, transaction alerts, low-balance warnings, and payment reminders instantly.

E-Commerce & Retail

Trigger order confirmations, delivery status updates, and return instructions over SMS or WhatsApp.

Logistics & Transportation

Send appointment confirmations, prescription updates, or test result notifications with full data privacy.

Speed, scale, and certainty—built in

Transactional Messaging is more than just delivery—it’s about ensuring trust, traceability, and uptime for your most critical customer communications.

Real success, real impact.

Fast, secure, and scalable communication trusted by businesses worldwide.

Vishal Saksena

Product Manager, Credgenics

Vishal

Currently, SMS and Flows are functioning well, and all our requirements have been promptly addressed. We are satisfied with the overall service.

OneXtel

Vishal, we’re thrilled to hear this! 🚀 Your satisfaction is our priority. Let’s keep raising the bar together!

Adil Khan

Senior Manager Customer Success,
DMI Finance

Adil Khan

Our experience with OneXtel has been highly positive. The services are reliable, scalable, and have streamlined our communication processes, improving efficiency and reducing costs. The support team is responsive, ensuring a smooth experience.

OneXtel

Adil, your kind words mean the world to us! 💼 Let’s continue creating seamless experiences for DMI Finance!

Pankaj Ray

Assistant Manager, Vishal Mega Mart

Pankaj

OneXtel’s SMS and RCS solutions have transformed our customer communication, making it seamless and effective. Engagement has improved significantly, and the team is incredibly supportive. It’s great to have a partner who truly understands our needs.

OneXtel

Pankaj, we love hearing this! 🎉 Here’s to more seamless connections and happy customers!

All you need to know about Transactional Messaging, right here.

What qualifies as a transactional message?

Any non-promotional message that confirms, notifies, or informs a user based on a real-time action or event.

Which channels are supported for transactional alerts?

SMS, WhatsApp, email, push notifications, and RCS—depending on the use case and user opt-ins.

How fast are messages delivered?

Messages are typically delivered within seconds, backed by high-throughput, low-latency infrastructure.

Is DLT registration required for transactional SMS in India?

Yes. All SMS templates must be DLT-approved under TRAI guidelines.

Can I monitor delivery performance and logs?

Absolutely. Our platform provides real-time dashboards and downloadable audit trails for every message sent.

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One message could change your business.

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