Products
Case Study
Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari
Products
Case Study
Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari
Railways are the lifeline of India and connect all its states from Kashmir to Kanyakumari
From reminders and payment collections to service updates and customer verification, OneXtel Voice Bots simplify critical tasks with intelligent, human-like conversations—anytime, at scale.
Voice Bots automate human-like conversations 24/7, using natural language understanding to scale support, reduce costs, and enhance efficiency.
Automate repetitive queries, offering 24/7 assistance without additional staffing.
Comprehend human language, dialects, and intent for dynamic, human-like responses.
Manage high call volumes efficiently, significantly reducing operational costs and wait times.
Connect with CRM, ERP, and knowledge systems for instant information retrieval.
From BFSI to logistics and retail, Voice Bots streamline operations and improve outcomes across industries.
Automate balance checks, loan inquiries, and send payment reminders & fraud alerts.
Schedule appointments, send prescription reminders, and deliver lab results instantly.
Track orders, check product availability, and send personalized promotions.
Provide real-time shipment tracking, delivery updates, and driver communication.
Send fee or exam reminders, automate parent-teacher calls, and deliver syllabus updates.
Handle grievances, send bill reminders, and disseminate public information effectively.
OneXtel Voice Bots run on a highly secure, scalable platform with:
Fast, secure, and scalable communication trusted by businesses worldwide.
Currently, SMS and Flows are functioning well, and all our requirements have been promptly addressed. We are satisfied with the overall service.
Vishal, we’re thrilled to hear this! 🚀 Your satisfaction is our priority. Let’s keep raising the bar together!
Our experience with OneXtel has been highly positive. The services are reliable, scalable, and have streamlined our communication processes, improving efficiency and reducing costs. The support team is responsive, ensuring a smooth experience.
Adil, your kind words mean the world to us! 💼 Let’s continue creating seamless experiences for DMI Finance!
OneXtel’s SMS and RCS solutions have transformed our customer communication, making it seamless and effective. Engagement has improved significantly, and the team is incredibly supportive. It’s great to have a partner who truly understands our needs.
Pankaj, we love hearing this! 🎉 Here’s to more seamless connections and happy customers!
Voice Bots automate conversations, responding like humans using AI to replace or enhance IVR systems.
They provide 24/7 support, handle high call volumes, and significantly reduce operational costs and customer wait times.
Voice Bots understand natural language, intent, and integrate with CRM/ERP for dynamic, context-aware responses.
By automating up to 90% of tasks, including the first 40 seconds of most calls, Voice Bots cut staffing costs and streamline processes.
They offer real-time, context-aware, and multilingual support, avoiding long menus and irrelevant options of traditional IVR.